Privacy Policy

Information We Collect

When you work with Flashupluminous, we collect information that helps us provide better testing services for your APIs and integrations. This includes basic contact details like your name, email address, and company information when you reach out to us or sign up for our services.

We also gather technical information during our testing processes - things like API endpoints, response times, error logs, and system configurations. This technical data helps us identify issues and improve your integration performance.

• Contact information (name, email, phone number, company details)
• Technical data from API testing sessions
• System logs and error reports
• Usage patterns and performance metrics
• Communication records and project documentation

How We Use Your Information

Your information serves specific purposes related to delivering quality testing services. We use contact details to communicate with you about projects, send test reports, and provide technical support when issues arise.

Technical data helps us analyze your system's performance, identify potential problems, and create detailed reports about your API functionality. We might also use this information to suggest improvements or recommend best practices for your integrations.

We don't use your information for marketing purposes without explicit consent, and we never sell your data to third parties.

Data Storage and Security

We store your information on secure servers located in Taiwan, using industry-standard encryption and access controls. Only authorized team members who need access to complete your testing projects can view your data.

Technical data from testing sessions is kept in isolated environments with restricted access. We regularly backup important information and maintain security protocols that comply with Taiwan's Personal Data Protection Act.

Your data is protected through multiple layers of security, including encrypted connections, secure databases, and regular security audits of our systems.

Data Sharing and Disclosure

We keep your information confidential and only share it in specific situations. If you're working with a team or have colleagues involved in your project, we might share relevant technical reports or findings with authorized team members you've designated.

We may disclose information if required by Taiwan law enforcement or regulatory authorities, but we'll notify you about such requests unless legally prohibited from doing so.

We never sell, rent, or trade your personal information to marketing companies, data brokers, or other third parties for commercial purposes.

Your Rights and Choices

You have several rights regarding your personal information under Taiwan's data protection laws. You can request copies of the information we have about you, ask us to correct inaccurate details, or request deletion of your data when it's no longer needed for active projects.

If you want to limit how we use your information or withdraw consent for certain activities, just let us know. We'll work with you to accommodate reasonable requests while maintaining our ability to provide quality testing services.

• Access your personal data and testing records
• Request corrections to inaccurate information
• Ask for deletion of unnecessary data
• Limit processing for specific purposes
• Receive copies of your data in portable formats

Data Retention

We keep your information for as long as necessary to provide our testing services and meet legal requirements. Contact information and project records are typically retained for three years after project completion, which helps us provide ongoing support and reference previous work if needed.

Technical testing data is usually kept for one year after project completion, unless you request earlier deletion or we need to retain it for warranty or support purposes. We automatically delete outdated information according to our retention schedule.

You can always request early deletion of your information, and we'll accommodate these requests when possible while maintaining necessary records for legal compliance.

International Data Transfers

Your information is primarily processed and stored in Taiwan. If we need to transfer data internationally for specific testing requirements or cloud services, we ensure appropriate safeguards are in place to protect your information according to Taiwan's data protection standards.

Any international transfers comply with applicable cross-border data protection requirements and include contractual protections to maintain the security and privacy of your information.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our services, legal requirements, or data practices. When we make significant changes, we'll notify you via email or through our website before the changes take effect.

Minor updates that don't affect how we handle your information might be posted on our website without separate notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.